A: Calibration instructions are available in the product manual provided with each monitor. You can also find detailed guides in our Downloads section.
A: Yes, our instruments are designed for both laboratory and industrial applications, ensuring accurate and reliable water quality measurements.
A: All our products come with a 2-year warranty.
A: You can reach our technical support team via email or phone. Visit our Contact Us page for detailed contact information.
A: No, we are unable to provide installation services. Some of our resale customers are able to provide these services.
A: We accept various payment methods. Details are available during the checkout process.
A: If your product arrives damaged, please contact our customer service at (760) 930-1924 immediately for assistance with a replacement.
A: We offer resistivity, conductivity, TDS monitors, and water quality indicators designed for various water treatment applications.
A: You can place an order directly through our online shop or contact us for a quote.
A: Conductivity and resistivity are measures of water’s ability to conduct or resist electrical current, important for assessing water purity.
A: You can request a quote by visiting our “Contact/Quote” page and filling out the form.
A: Please refer to our Return/Refund Policy page for detailed information on returns and refunds.
A: Product manuals and other resources are available in the Downloads section of our website.
A: Yes, we offer global distribution for our products. Visit our Global Distribution page for more details.
A: Our 414R-HP, 414C and 414TDS monitor/controllers can be used in 24 volt systems with a simple switch of a transformer. There is no charge for the upgrade!
A: Yes. You can plug a hy-lite into either 110 or 220. We offer a 220v euro plug transformer specifically for European applications. You can also direct wire if desired to a 9 or 12 volt power supply without losing any tolerance to the specified resistance value.